@import url('https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700&family=Noto+Sans+SC:wght@300;400;500;700&display=swap');

:root{
  --bg:#fafbfc; --surface:#fff; --surface2:#f6f8fa;
  --primary:#2563eb; --primary-hover:#1d4ed8; --primary-light:#eff6ff;
  --text:#0f172a; --text2:#475569; --text3:#94a3b8;
  --border:#e2e8f0; --border2:#f1f5f9;
  --green:#059669; --green-bg:#ecfdf5;
  --orange:#d97706; --orange-bg:#fffbeb;
  --red:#dc2626; --red-bg:#fef2f2;
  --purple:#7c3aed; --purple-bg:#f5f3ff;
  --teal:#14b8a6; --teal-bg:#f0fdfa;
  --indigo:#4f46e5; --indigo-bg:#eef2ff;
  --pink:#db2777; --pink-bg:#fdf2f8;
  --cyan:#0891b2; --cyan-bg:#ecfeff;
  --amber:#b45309; --amber-bg:#fffbeb;
  --lime:#65a30d; --lime-bg:#f7fee7;
  --radius:8px; --radius-sm:6px; --radius-lg:16px;
  --shadow-sm:0 1px 2px rgba(0,0,0,.04);
  --shadow:0 1px 3px rgba(0,0,0,.06),0 1px 2px rgba(0,0,0,.04);
  --shadow-md:0 4px 6px -1px rgba(0,0,0,.06),0 2px 4px -2px rgba(0,0,0,.04);
  --shadow-lg:0 10px 15px -3px rgba(0,0,0,.06),0 4px 6px -4px rgba(0,0,0,.04);
}
*{margin:0;padding:0;box-sizing:border-box}
body{font-family:'Inter','Noto Sans SC',sans-serif;background:var(--bg);color:var(--text);line-height:1.6;min-height:100vh}
a{text-decoration:none;color:var(--primary)}a:hover{color:var(--primary-hover)}

.topnav{background:var(--surface);border-bottom:1px solid var(--border);padding:0 24px;height:58px;display:flex;align-items:center;justify-content:space-between;position:sticky;top:0;z-index:100;backdrop-filter:blur(8px);-webkit-backdrop-filter:blur(8px);background:rgba(255,255,255,.94);gap:16px}
.topnav-left{display:flex;align-items:center;min-width:0;flex:0 0 auto}
.brand{display:flex;align-items:center;gap:10px;font-weight:700;font-size:16px;color:var(--text);text-decoration:none;flex-shrink:0;min-width:0}
.brand-text{display:flex;flex-direction:column;line-height:1.05;min-width:0}
.brand-title{font-size:15px;font-weight:700;color:var(--text);white-space:nowrap}
.brand-subtitle{font-size:10px;font-weight:600;color:var(--text3);letter-spacing:.08em;text-transform:uppercase}
.brand-icon{width:30px;height:30px;border-radius:8px;background:var(--primary);display:flex;align-items:center;justify-content:center;color:#fff;font-weight:700;font-size:13px;flex-shrink:0}
.nav-links{display:flex;gap:4px;flex-wrap:wrap;align-items:center;justify-content:center;flex:1 1 auto;min-width:0}
.nav-links a{text-decoration:none;color:var(--text2);padding:7px 12px;border-radius:999px;font-size:13px;font-weight:600;transition:all .15s;white-space:nowrap;line-height:1}
.nav-links a:hover{background:var(--surface2);color:var(--text)}
.nav-links a.active{background:var(--primary-light);color:var(--primary);box-shadow:inset 0 0 0 1px rgba(37,99,235,.08)}
.user-pill{display:inline-flex;align-items:center;gap:10px;padding:6px 10px;border:1px solid var(--border);border-radius:999px;background:var(--surface);cursor:pointer;transition:all .15s;min-width:0;flex:0 0 auto}
.user-pill:hover{background:var(--surface2);border-color:#cbd5e1}
.user-pill .user-meta{display:flex;flex-direction:column;align-items:flex-start;line-height:1.15}
.user-pill .user-name{font-size:13px;font-weight:600;color:var(--text)}
.user-pill .user-role{font-size:11px;color:var(--text3)}
.user-menu{position:relative;display:flex;align-items:center;flex-shrink:0}
.user-menu:hover{background:transparent}
.user-avatar{width:28px;height:28px;border-radius:50%;background:#2563eb;color:#fff;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:700;flex-shrink:0}
.user-menu .user-avatar{width:28px;height:28px;border-radius:50%;background:#2563eb;color:#fff;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:700;flex-shrink:0}
.user-menu .user-name{font-size:13px;font-weight:500}
.user-menu .user-role{font-size:11px;color:var(--text3)}
.user-menu .user-arrow{color:var(--text3);transition:transform .2s;flex-shrink:0}
.user-menu.open .user-arrow{transform:rotate(180deg)}
.user-dropdown{display:none;position:absolute;top:calc(100% + 8px);right:0;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow-lg);min-width:180px;z-index:200;overflow:hidden}
.user-menu.open .user-dropdown{display:block}
.dropdown-header{padding:10px 16px;font-size:13px;font-weight:600;color:var(--text);border-bottom:1px solid var(--border2);pointer-events:none}
.user-dropdown a{display:flex;align-items:center;gap:10px;padding:10px 16px;font-size:13px;color:var(--text2);text-decoration:none;transition:all .15s}
.user-dropdown a:hover{background:var(--surface2);color:var(--text)}

.hamburger{display:none;flex-direction:column;gap:4px;cursor:pointer;padding:8px;border:none;background:none}
.hamburger span{display:block;width:22px;height:2px;background:var(--text);border-radius:1px;transition:all .2s}

.wrapper{max-width:1200px;margin:0 auto;padding:32px 20px}
.hero{margin-bottom:32px}.hero h1{font-size:28px;font-weight:700;letter-spacing:-.5px;margin-bottom:6px}.hero p{color:var(--text3);font-size:14px}
.stats-grid,.stat-row{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:32px}
.stat-card,.stat{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:18px 20px;transition:all .2s;display:flex;align-items:center;gap:14px}
.stat-card:hover,.stat:hover{border-color:var(--primary);box-shadow:var(--shadow-md)}
.stat-card .stat-icon,.stat .stat-icon{width:44px;height:44px;border-radius:var(--radius);display:flex;align-items:center;justify-content:center;flex-shrink:0}
.stat-icon.stat-icon-blue{background:var(--primary-light)}.stat-icon-blue svg{color:var(--primary)}
.stat-icon.stat-icon-orange{background:var(--orange-bg)}.stat-icon-orange svg{color:var(--orange)}
.stat-icon.stat-icon-green{background:var(--green-bg)}.stat-icon-green svg{color:var(--green)}
.stat-icon.stat-icon-purple{background:var(--purple-bg)}.stat-icon-purple svg{color:var(--purple)}
.stat-icon svg{width:20px;height:20px}
.stat-card .stat-info,.stat .stat-info{flex:1;min-width:0}
.stat-value{font-size:26px;font-weight:700;letter-spacing:-1px;line-height:1.2}
.stat-label{font-size:13px;color:var(--text3);font-weight:500;white-space:nowrap}
.card,.ticket-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);margin-bottom:24px;overflow:hidden}
.card-header,.card-title,.section-title{padding:18px 24px;border-bottom:1px solid var(--border);display:flex;justify-content:space-between;align-items:center;font-size:16px;font-weight:600}
.card-body{padding:0}

table{width:100%;border-collapse:collapse}
th{padding:10px 16px;font-size:11px;font-weight:600;color:var(--text3);text-transform:uppercase;letter-spacing:.8px;text-align:left;background:var(--surface2);border-bottom:2px solid var(--border)}
td{padding:13px 16px;font-size:14px;border-bottom:1px solid var(--border2)}
tr:last-child td{border-bottom:none}
tr:hover td{background:var(--surface2)}
.status-badge{display:inline-block;padding:3px 10px;border-radius:12px;font-size:12px;font-weight:500}
.status-badge::before{content:'';display:inline-block;width:6px;height:6px;border-radius:50%;margin-right:6px;vertical-align:middle}
.status-pending,.badge-pending{background:var(--orange-bg);color:var(--orange)}.status-pending::before,.badge-pending::before{background:var(--orange)}
.status-progress,.badge-progress{background:var(--primary-light);color:var(--primary)}.status-progress::before,.badge-progress::before{background:var(--primary)}
.status-done,.badge-done{background:var(--green-bg);color:var(--green)}.status-done::before,.badge-done::before{background:var(--green)}
.status-closed,.badge-closed{background:var(--red-bg);color:var(--red)}.status-closed::before,.badge-closed::before{background:var(--red)}
.priority-high{color:var(--red);font-weight:600}.priority-mid{color:var(--orange);font-weight:600}.priority-low{color:var(--text3)}
.btn{display:inline-block;padding:6px 14px;border-radius:var(--radius-sm);border:1px solid var(--border);background:var(--surface);color:var(--text2);font-size:13px;font-weight:500;cursor:pointer;font-family:inherit;transition:all .15s;text-decoration:none;line-height:1.5}
.btn:hover{border-color:var(--primary);color:var(--primary);background:var(--primary-light)}
.btn-primary{background:var(--primary);border-color:var(--primary);color:#fff}.btn-primary:hover{background:var(--primary-hover);border-color:var(--primary-hover);color:#fff}
.btn-danger{border-color:var(--red);color:var(--red)}.btn-danger:hover{background:var(--red-bg);border-color:var(--red)}
.btn-sm{padding:4px 10px;font-size:12px}.btn-lg{padding:12px 28px;font-size:15px}
.btn-default{background:var(--surface);border:1px solid var(--border);color:var(--text2)}.btn-default:hover{border-color:var(--primary);color:var(--primary)}
.btn-submit{display:inline-flex;align-items:center;gap:8px;background:var(--primary);color:#fff;border:none;padding:12px 32px;border-radius:var(--radius-sm);font-size:15px;font-weight:600;cursor:pointer;font-family:inherit;transition:all .15s;box-shadow:var(--shadow-sm)}
.btn-submit:hover{background:var(--primary-hover);box-shadow:var(--shadow-md)}
form label,.form-group label{display:block;font-size:13px;font-weight:500;color:var(--text2);margin-bottom:6px}
form input[type="text"],form input[type="password"],form input[type="email"],form input[type="file"],form textarea,form select,.form-control{width:100%;padding:10px 14px;border:1px solid var(--border);border-radius:var(--radius-sm);font-size:14px;color:var(--text);font-family:inherit;background:var(--surface);outline:none;transition:all .15s}
form input:focus,form textarea:focus,form select:focus,.form-control:focus{border-color:var(--primary);box-shadow:0 0 0 3px rgba(37,99,235,.1)}
form textarea,.form-control textarea{resize:vertical;min-height:90px}
form input::placeholder,form textarea::placeholder{color:var(--text3)}
.form-group{margin-bottom:18px}.form-group .form-hint,.form-hint{font-size:12px;color:var(--text3);margin-top:5px}
.form-row{display:grid;grid-template-columns:1fr 1fr;gap:18px}
.form-row .form-group{margin-bottom:0}
.has-error input,.has-error select,.has-error textarea{border-color:var(--red)!important}
.field-error{color:var(--red);font-size:12px;margin-top:4px}
.status-tabs{display:flex;gap:4px;padding:16px 20px;flex-wrap:wrap}
.status-tabs a{padding:6px 16px;border-radius:20px;font-size:13px;font-weight:500;color:var(--text2);text-decoration:none;transition:all .15s;background:var(--surface2)}
.status-tabs a:hover,.status-tabs a.active{background:var(--primary-light);color:var(--primary)}
.search-bar{display:flex;gap:8px;align-items:center;padding:0 20px 16px}.search-bar input{flex:1}
.pagination{display:flex;justify-content:center;gap:4px;padding:16px 20px}.pagination a,.pagination span{padding:6px 14px;border-radius:var(--radius-sm);font-size:13px;border:1px solid var(--border);color:var(--text2);text-decoration:none;transition:all .15s}.pagination a:hover{border-color:var(--primary);color:var(--primary)}.pagination .current{background:var(--primary);color:#fff;border-color:var(--primary)}
.toast-container{position:fixed;top:20px;right:20px;z-index:9999;display:flex;flex-direction:column;gap:8px}
.toast{padding:12px 20px;border-radius:var(--radius);font-size:14px;font-weight:500;display:flex;align-items:center;gap:8px;box-shadow:var(--shadow-lg);animation:slideIn .3s ease;max-width:380px;background:var(--surface)}
.toast-success{border-left:4px solid var(--green);color:var(--green)}
.toast-error{border-left:4px solid var(--red);color:var(--red)}
.toast-info{border-left:4px solid var(--primary);color:var(--primary)}
.toast-warning{border-left:4px solid var(--orange);color:var(--orange)}
.toast-icon{flex-shrink:0;font-size:18px}
.toast-msg{flex:1}.toast-close{cursor:pointer;font-size:18px;opacity:.5}.toast-close:hover{opacity:1}
@keyframes slideIn{from{transform:translateX(100%);opacity:0}to{transform:translateX(0);opacity:1}}
.loading-spinner{display:flex;justify-content:center;padding:40px;color:var(--text3)}
.loading-spinner::after{content:'';width:32px;height:32px;border:3px solid var(--border);border-top-color:var(--primary);border-radius:50%;animation:spin .8s linear infinite}
@keyframes spin{to{transform:rotate(360deg)}}
.sidebar{display:none}
.ticket-detail{padding:24px}.ticket-detail .detail-row{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-bottom:16px}.ticket-detail .detail-label{font-size:12px;color:var(--text3);font-weight:500}.ticket-detail .detail-value{font-size:14px;margin-top:2px}
.comments-section{padding:24px;border-top:1px solid var(--border)}.comment-list{display:flex;flex-direction:column;gap:14px}.comment-item{padding:16px 18px;border:1px solid var(--border2);border-radius:14px;background:#fff}.comment-item:last-child{border-bottom:1px solid var(--border2)}
.comment-body{display:flex;flex-direction:column;gap:10px;min-width:0}.comment-header{display:flex;justify-content:space-between;align-items:center;gap:16px;margin-bottom:0;font-size:13px}.comment-author{font-weight:600;color:var(--text)}.comment-time{color:var(--text3);font-size:12px;white-space:nowrap}.comment-text{font-size:14px;line-height:1.75;color:var(--text2);white-space:pre-wrap;word-break:break-word;padding-top:2px}.comment-content{font-size:14px;color:var(--text2);white-space:pre-wrap}.comment-attachments{display:flex;flex-wrap:wrap;gap:10px;margin-top:2px}.section-pagination{margin-top:16px}
.login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--bg)}
.login-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:40px;width:100%;max-width:400px;box-shadow:var(--shadow-lg)}
.login-card h1{text-align:center;font-size:24px;font-weight:700;margin-bottom:8px;display:flex;align-items:center;justify-content:center;gap:10px}
.login-card p{text-align:center;color:var(--text3);margin-bottom:28px;font-size:14px}
.login-card .form-group{margin-bottom:16px}
.login-card .btn-submit{width:100%;justify-content:center;margin-top:8px}
.login-error{background:var(--red-bg);color:var(--red);padding:10px 16px;border-radius:var(--radius-sm);font-size:13px;margin-bottom:16px;text-align:center}
.share-header{padding:20px;background:var(--surface);border-bottom:1px solid var(--border);text-align:center}.share-header h1{font-size:20px;font-weight:700;display:flex;align-items:center;justify-content:center;gap:10px}
.text-muted{color:var(--text3);font-size:13px}.empty-state{text-align:center;padding:40px;color:var(--text3)}
.badge{display:inline-block;padding:2px 8px;border-radius:4px;font-size:11px;font-weight:600}
.mb-16{margin-bottom:16px}.mt-16{margin-top:16px}.p-20{padding:20px}
.topbar{display:flex;align-items:center;justify-content:space-between;padding:12px 0 24px;flex-wrap:wrap;gap:12px}
.topbar-title{font-size:26px;font-weight:700;letter-spacing:-.5px;color:var(--text)}
.topbar-actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.page-content{display:flex;flex-direction:column;gap:24px}
.data-table{width:100%;border-collapse:collapse;font-size:14px;table-layout:auto}
.data-table th{text-align:left;padding:12px 16px;font-size:12px;font-weight:600;color:var(--text);letter-spacing:.5px;background:#f8fafc;border-bottom:2px solid #e2e8f0;white-space:nowrap}
.data-table td{padding:12px 16px;border-bottom:1px solid var(--border2);color:var(--text);vertical-align:middle}
.data-table tr:last-child td{border-bottom:none}
.data-table tr:hover td{background:var(--surface2)}
.data-table td.action-group{display:flex;align-items:center;gap:8px}.data-table td.action-group.user-actions-group{justify-content:flex-start;flex-wrap:wrap;min-width:180px}
.data-table a{color:var(--primary);font-weight:500}
.data-table a:hover{text-decoration:underline}
.data-table thead th:nth-child(1){min-width:104px}.data-table thead th:nth-child(2){min-width:260px}.data-table thead th:nth-child(3){min-width:136px}.data-table thead th:nth-child(4){min-width:136px}.data-table thead th:nth-child(5){min-width:96px}.data-table thead th:nth-child(6){min-width:78px}.data-table thead th:nth-child(7){min-width:96px}.data-table thead th:nth-child(8){min-width:118px}.data-table thead th:nth-child(9){min-width:116px}
.table-responsive{overflow-x:auto;-webkit-overflow-scrolling:touch}
.avatar-xs{width:28px;height:28px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;color:#fff;flex-shrink:0;background:var(--primary)}
.bg-blue{background:var(--primary)}.bg-purple{background:var(--purple)}.bg-green{background:var(--green)}.bg-orange{background:var(--orange)}.bg-red{background:var(--red)}.bg-teal{background:var(--teal)}.bg-indigo{background:var(--indigo)}.bg-pink{background:var(--pink)}.bg-cyan{background:var(--cyan)}.bg-amber{background:var(--amber)}.bg-lime{background:var(--lime)}
.user-cell{display:flex;align-items:center;gap:8px;white-space:nowrap}
.user-cell span{font-size:14px}
.action-bar{display:flex;justify-content:flex-end;gap:10px;padding-top:8px;align-items:center}
.action-bar .btn{margin-left:0}
.breadcrumb{font-size:13px;color:var(--text3);margin-bottom:16px;display:flex;align-items:center;gap:6px}
.breadcrumb a{color:var(--text2);text-decoration:none}
.breadcrumb a:hover{color:var(--primary)}
.breadcrumb span{color:var(--text)}
.filter-bar{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;padding:16px 0}
.filter-bar form{display:flex;gap:12px;align-items:center;flex-wrap:wrap;flex:1}
.filter-bar select,.filter-bar input{padding:8px 12px;border:1px solid var(--border);border-radius:var(--radius-sm);font-size:13px;color:var(--text);background:var(--surface);font-family:inherit;outline:none}
.filter-bar select:focus,.filter-bar input:focus{border-color:var(--primary);box-shadow:0 0 0 3px rgba(37,99,235,.08)}
.filter-bar .btn{padding:8px 16px}
.filter-row{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:12px}
.filter-row>label{display:inline-block;font-size:13px;font-weight:500;color:var(--text2);margin-bottom:0;white-space:nowrap;flex-shrink:0}
.filter-row select,.filter-row input[type="text"]{width:auto;min-width:140px;max-width:220px}
.search-bar{display:flex;gap:10px;align-items:center}
.search-bar input{flex:1;min-width:200px;padding:9px 14px;border:1px solid var(--border);border-radius:var(--radius-sm);font-size:14px;color:var(--text);background:var(--surface);font-family:inherit;outline:none;transition:all .15s}
.search-bar input:focus{border-color:var(--primary);box-shadow:0 0 0 3px rgba(37,99,235,.08)}
.search-bar .btn{padding:9px 18px;white-space:nowrap}
.loading-spinner{display:flex;align-items:center;justify-content:center;padding:40px;color:var(--text3);font-size:14px;gap:10px}
.loading-spinner::before{content:'';width:24px;height:24px;border:3px solid var(--border);border-top-color:var(--primary);border-radius:50%;animation:spin .8s linear infinite}
.status-tabs{display:flex;gap:4px;padding:16px 0;flex-wrap:wrap}
.status-tabs a{padding:6px 16px;border-radius:20px;font-size:13px;font-weight:500;color:var(--text2);text-decoration:none;transition:all .15s;background:var(--surface2)}
.status-tabs a:hover,.status-tabs a.active{background:var(--primary-light);color:var(--primary)}
.pagination{display:flex;justify-content:center;align-items:center;gap:4px;padding:20px 0}
.pagination a,.pagination span{display:inline-flex;align-items:center;justify-content:center;min-width:36px;height:36px;padding:0 12px;border-radius:var(--radius-sm);font-size:13px;font-weight:500;border:1px solid var(--border);color:var(--text2);text-decoration:none;transition:all .15s}
.pagination a:hover{border-color:var(--primary);color:var(--primary);background:var(--primary-light)}
.pagination .current{background:var(--primary);color:#fff;border-color:var(--primary)}
.pagination .disabled{opacity:.4;pointer-events:none}
.form-hint{font-size:12px;color:var(--text3);margin-top:5px}
.modal-backdrop{position:fixed;inset:0;background:rgba(0,0,0,.4);z-index:1000;display:flex;align-items:center;justify-content:center}
.modal-content{position:relative;background:var(--surface);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);max-width:90vw;max-height:90vh;overflow:auto;padding:24px 28px}
.ticket-detail-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:20px;flex-wrap:wrap}
.ticket-detail-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;flex:1 1 100%;min-width:0}
.ticket-detail-heading h1{flex:1;min-width:0;margin:0}
.banner-id-group{display:inline-flex;align-items:center;gap:10px;flex-wrap:wrap}
.btn-export-pdf-inline{padding:8px 14px;border:none;border-radius:10px;background:linear-gradient(135deg,#2563eb,#1d4ed8);color:#fff;box-shadow:0 8px 18px rgba(37,99,235,.16),0 2px 6px rgba(37,99,235,.12);white-space:nowrap}
.btn-export-pdf-inline:hover{background:linear-gradient(135deg,#1d4ed8,#1e40af);color:#fff;transform:translateY(-1px);box-shadow:0 12px 22px rgba(37,99,235,.2),0 4px 10px rgba(37,99,235,.14)}
.ticket-id-badge{display:inline-block;padding:3px 12px;border-radius:6px;font-size:13px;font-weight:600;background:var(--primary-light);color:var(--primary);font-family:monospace;letter-spacing:.5px}
.detail-meta-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:0;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);overflow:hidden;margin-bottom:24px}
.meta-item{padding:16px 20px;border-right:1px solid var(--border2);border-bottom:1px solid var(--border2)}
.meta-item:nth-child(3n){border-right:none}
.meta-item:nth-child(n+4){border-bottom:none}
.meta-label{font-size:11px;font-weight:600;color:var(--text3);text-transform:uppercase;letter-spacing:.8px;margin-bottom:4px}
.meta-value{font-size:14px;color:var(--text);font-weight:500}
.meta-value-muted{color:var(--text2);font-size:13px}
.description-box{background:var(--surface2);border-radius:var(--radius);padding:18px 20px;margin-bottom:24px;font-size:14px;color:var(--text);line-height:1.7;white-space:pre-wrap;word-break:break-word;border:1px solid var(--border)}
.tag{display:inline-block;padding:3px 10px;border-radius:12px;font-size:12px;font-weight:500}
.tag-blue{background:var(--primary-light);color:var(--primary)}
.tag-gray{background:var(--surface2);color:var(--text2)}
.tag-green{background:var(--green-bg);color:var(--green)}
.tag-red{background:var(--red-bg);color:var(--red)}
.tag-yellow{background:var(--orange-bg);color:var(--orange)}
.tag-purple{background:var(--purple-bg);color:var(--purple)}
.tag-orange{background:#fff7ed;color:#c2410c}
.form-inline{display:flex;align-items:flex-end;gap:14px;flex-wrap:wrap}
.form-inline .form-group{margin-bottom:0;flex:1;min-width:160px}
.form-inline .btn{align-self:flex-end}
.empty-icon{font-size:36px;margin-bottom:8px;opacity:.6}
.empty-text{font-size:14px;color:var(--text3)}
.section-count{font-size:12px;color:var(--text3);font-weight:400}
.card-title{font-size:15px;font-weight:600;color:var(--text)}
.operation-list{position:relative;padding-left:28px}
.operation-list::before{content:'';position:absolute;left:7px;top:8px;bottom:8px;width:2px;background:var(--border);border-radius:1px}
.operation-item{position:relative;margin-bottom:18px}
.operation-item:last-child{margin-bottom:6px}
.operation-dot{position:absolute;left:-28px;top:4px;width:16px;height:16px;border-radius:50%;background:var(--surface);border:3px solid var(--primary);z-index:1}
.operation-body{background:var(--surface2);border-radius:var(--radius);padding:14px 16px;border:1px solid var(--border)}
.operation-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:4px;flex-wrap:wrap;gap:6px}
.operation-user{font-size:13px;font-weight:600;color:var(--text)}
.operation-time{font-size:11px;color:var(--text3)}
.operation-action{font-size:13px;font-weight:600;color:var(--primary);margin-bottom:2px}
.operation-desc{font-size:13px;color:var(--text2);line-height:1.5}
.modal-overlay{position:fixed;inset:0;background:rgba(0,0,0,.5);z-index:2000;display:none;align-items:center;justify-content:center}
.modal-overlay.active{display:flex}
.modal-close{position:absolute;top:12px;right:16px;font-size:24px;color:var(--text3);cursor:pointer;line-height:1;z-index:10}
.modal-close:hover{color:var(--text)}
@media(max-width:768px){
  .topnav{padding:0 16px}
  .nav-links{display:none;position:absolute;top:60px;left:0;right:0;background:var(--surface);flex-direction:column;padding:8px;border-bottom:1px solid var(--border);box-shadow:var(--shadow-lg)}
  .nav-links.open{display:flex}
  .hamburger{display:flex}
  .stats-grid,.stat-row{grid-template-columns:repeat(2,1fr)}
  .form-row{grid-template-columns:1fr}
  .wrapper{padding:20px 12px}
  .ticket-detail .detail-row{grid-template-columns:1fr}
}
@media(max-width:480px){
  .stats-grid,.stat-row{grid-template-columns:1fr}
  .status-tabs{flex-wrap:wrap;gap:8px}
  .topnav{gap:10px}
  .brand-title{font-size:14px}
  .user-pill{padding:6px 8px}
  .user-pill .user-name{font-size:12px}
  .topbar-title{font-size:20px}
  .topbar-actions .btn,.search-bar .btn,.form-inline .btn,.action-bar .btn,.btn-block{width:100%}
  .card-header,.card-title,.section-title{padding:14px 16px}
  .data-table th,.data-table td{padding:10px 12px}
  .ticket-status-banner{padding:12px 14px}
  .banner-meta{padding:8px 10px;gap:8px}
  .priority-badge,.banner-id{font-size:13px !important;padding:6px 10px !important}
  .ticket-detail-header h1{font-size:24px !important}
  .description-box{padding:14px 16px}
  .public-shell{padding:16px 12px 28px}
  .public-meta-card,.public-section{padding:14px}
  .pagination-sm{flex-wrap:wrap}
}
.ticket-status-banner{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;background:linear-gradient(135deg,var(--primary-light) 0%,#eef2ff 100%);border-radius:var(--radius-lg);margin-bottom:24px;border-left:4px solid var(--primary)}
.status-indicator{display:inline-flex;align-items:center;gap:8px}
.status-dot{width:10px;height:10px;border-radius:50%;background:var(--primary);animation:pulse-dot 2s infinite}
.status-text{font-size:16px;font-weight:700;color:var(--text)}
.banner-meta{display:flex;align-items:center;gap:20px;padding:12px 24px;border-radius:12px;background:rgba(255,255,255,.75);border:1px solid rgba(255,255,255,.9);box-shadow:0 2px 8px rgba(0,0,0,.04)}
.priority-badge{display:inline-flex;align-items:center;gap:6px;padding:8px 22px;border-radius:10px;font-size:18px;font-weight:800;letter-spacing:1px;box-shadow:0 2px 8px rgba(0,0,0,.12) !important}
.priority-低{background:#94a3b8 !important;color:#1e293b !important;border:2px solid #64748b !important;min-width:56px;text-align:center;padding:8px 22px !important}
.priority-中{background:#eab308 !important;color:#713f12 !important;border:2px solid #ca8a04 !important;min-width:56px;text-align:center;padding:8px 22px !important}
.priority-高{background:#dc2626 !important;color:#fff !important;border:2px solid #b91c1c !important;min-width:56px;text-align:center;padding:8px 22px !important;box-shadow:0 3px 14px rgba(220,38,38,.5) !important}
.priority-紧急{background:linear-gradient(135deg,#dc2626,#991b1b) !important;color:#fff !important;font-size:18px !important;border:2px solid #fecaca !important;min-width:56px;text-align:center;padding:8px 22px !important;box-shadow:0 4px 20px rgba(220,38,38,.6) !important;animation:pulse-emergency 1.5s infinite !important}
.banner-id{display:inline-flex;align-items:center;padding:10px 24px !important;border-radius:10px !important;font-size:20px !important;font-weight:900 !important;color:#2563eb !important;font-family:monospace !important;background:#eff6ff !important;border:2px solid #93c5fd !important;box-shadow:0 2px 10px rgba(37,99,235,.25) !important;letter-spacing:1px !important}
.status-待处理 .status-dot,.status-待处理{background:#2563eb}
.status-待处理.ticket-status-banner{background:linear-gradient(135deg,#eff6ff 0%,#dbeafe 100%);border-left-color:#2563eb}
.status-处理中 .status-dot,.status-处理中{background:#c2410c}
.status-处理中.ticket-status-banner{background:linear-gradient(135deg,#fff7ed 0%,#ffedd5 100%);border-left-color:#c2410c}
.status-已完成 .status-dot,.status-已完成{background:#059669}
.status-已完成.ticket-status-banner{background:linear-gradient(135deg,#ecfdf5 0%,#d1fae5 100%);border-left-color:#059669}
.status-已关闭 .status-dot,.status-已关闭{background:#64748b}
.status-已关闭.ticket-status-banner{background:linear-gradient(135deg,#f8fafc 0%,#e2e8f0 100%);border-left-color:#64748b}
.status-已拒绝 .status-dot,.status-已拒绝{background:#dc2626}
.status-已拒绝.ticket-status-banner{background:linear-gradient(135deg,#fef2f2 0%,#fecaca 100%);border-left-color:#dc2626}
.meta-label{font-size:12px;font-weight:500;color:var(--text2);text-transform:none;letter-spacing:0;margin-bottom:6px;display:flex;align-items:center;gap:4px}
.meta-item{transition:background .15s}
.meta-item:hover{background:var(--surface2)}
.section-label{display:flex;align-items:center;gap:6px;font-size:13px;font-weight:600;color:var(--text);margin-bottom:8px}
.empty-icon-svg{width:48px;height:48px;margin:0 auto 12px;color:var(--text3);opacity:.5;display:block}
.update-card{border:1px solid var(--primary-light);box-shadow:0 1px 3px rgba(37,99,235,.08)}
.update-card .card-body{padding:20px 24px}
#comment-form{padding:20px 24px}
#createTicketForm{padding:28px 32px}
@keyframes pulse-emergency{0%,100%{box-shadow:0 3px 16px rgba(220,38,38,.5);transform:scale(1)}50%{box-shadow:0 4px 24px rgba(220,38,38,.7);transform:scale(1.03)}}
@keyframes pulse-dot{0%,100%{opacity:1}50%{opacity:.4}}
.topnav{padding:0 24px;height:56px}
.wrapper{padding:28px 20px}
.topbar{padding:8px 0 20px;gap:10px}
.topbar-title{font-size:26px;font-weight:700;letter-spacing:-.01em}
.page-content{gap:22px}
.search-bar{display:flex;gap:10px;align-items:center;margin-bottom:18px}
.search-bar .btn{height:38px}
.filter-bar{padding:10px 0 0;gap:12px}
.filter-row{gap:12px;margin-bottom:0}
.filter-row input[type="text"],.filter-row select{min-width:140px;max-width:220px;height:38px}
.status-tabs{padding:10px 0 0;gap:10px}
.status-tabs a,.status-tab{display:inline-flex;align-items:center;gap:6px;padding:8px 14px;border-radius:999px;font-size:13px;font-weight:600;color:var(--text2);text-decoration:none;transition:all .15s;background:var(--surface2)}
.status-tabs a:hover,.status-tabs a.active,.status-tab:hover,.status-tab.active{background:var(--primary-light);color:var(--primary)}
.section-count{display:inline-flex;align-items:center;justify-content:center;min-width:20px;height:20px;padding:0 6px;border-radius:999px;background:rgba(37,99,235,.08);color:inherit;font-size:11px;font-weight:700}
.tag{display:inline-flex;align-items:center;justify-content:center;padding:4px 10px;border-radius:999px;font-size:12px;font-weight:600;line-height:1.2;white-space:nowrap;letter-spacing:.01em}
.tag-blue{background:#eff6ff;color:#2563eb}
.tag-yellow{background:#fff7ed;color:#c2410c}
.tag-green{background:#ecfdf5;color:#059669}
.tag-red{background:#fef2f2;color:#dc2626}
.tag-gray{background:#f1f5f9;color:#475569}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;font-weight:600}
.btn-sm{padding:6px 12px;font-size:12px}
.btn-lg{padding:11px 24px;font-size:14px}
.btn-accept{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:6px 12px;border:none;border-radius:8px;background:linear-gradient(135deg,#10b981,#059669);color:#fff;font-size:12px;font-weight:700;line-height:1.2;cursor:pointer;box-shadow:0 2px 8px rgba(16,185,129,.22);transition:all .18s;text-decoration:none;white-space:nowrap}
.btn-accept:hover{transform:translateY(-1px);box-shadow:0 5px 14px rgba(16,185,129,.28);color:#fff}
.btn-accept:disabled{opacity:.65;cursor:not-allowed;transform:none;box-shadow:none}
.btn.is-loading,.btn-accept.is-loading,.btn.is-submitting,.btn-submit.is-submitting{opacity:.75;cursor:not-allowed;pointer-events:none}
.btn.is-loading::before,.btn-accept.is-loading::before,.btn.is-submitting::before,.btn-submit.is-submitting::before{content:'';width:12px;height:12px;border:2px solid currentColor;border-right-color:transparent;border-radius:50%;display:inline-block;animation:spin .7s linear infinite}
.table-responsive .btn,.table-responsive .btn-accept{margin-right:6px}
.table-responsive td:last-child{white-space:nowrap}
.issue-key{display:inline-flex;align-items:center;font-family:monospace;font-size:13px;font-weight:700;letter-spacing:.2px}
.ticket-id-cell{white-space:nowrap}
.ticket-title-cell{
  max-width:320px;
  white-space:nowrap;
  overflow:hidden;
  text-overflow:ellipsis;
}
.category-cell{
  white-space:nowrap;
  overflow:hidden;
  text-overflow:ellipsis;
}
.ticket-date-cell{white-space:nowrap}
.all-tickets-table{table-layout:auto}
.all-tickets-table thead th:nth-child(1){min-width:0}.all-tickets-table thead th:nth-child(2){min-width:0}.all-tickets-table thead th:nth-child(3){min-width:0}.all-tickets-table thead th:nth-child(4){min-width:0}.all-tickets-table thead th:nth-child(5){min-width:0}.all-tickets-table thead th:nth-child(6){min-width:0}.all-tickets-table thead th:nth-child(7){min-width:0}.all-tickets-table thead th:nth-child(8){min-width:0}.all-tickets-table thead th:nth-child(9){min-width:0}.all-tickets-table thead th:nth-child(10){min-width:0}
.all-tickets-table .selection-col{width:48px;min-width:48px}
.all-tickets-table .ticket-id-cell{width:96px;min-width:96px;max-width:110px}
.all-tickets-table .ticket-title-cell{min-width:80px;max-width:220px}
.all-tickets-table td:nth-child(3),.all-tickets-table td:nth-child(4){min-width:88px;max-width:130px}
.all-tickets-table td:nth-child(5){min-width:88px;max-width:130px}
.all-tickets-table td:nth-child(6){min-width:64px;width:64px}
.all-tickets-table td:nth-child(7){min-width:56px;width:56px}
.all-tickets-table .category-cell{min-width:72px;max-width:120px}
.all-tickets-table .ticket-date-cell{width:96px;min-width:96px}
.all-tickets-table .ticket-actions-cell{width:150px;min-width:150px;white-space:nowrap}
.all-tickets-table .ticket-actions-cell .table-actions{flex-wrap:nowrap;justify-content:flex-start;min-width:120px}
.all-tickets-table .ticket-actions-cell .btn,.all-tickets-table .ticket-actions-cell .btn-accept{flex:0 0 auto;white-space:nowrap;padding:4px 10px;font-size:12px;min-width:auto}
.empty-state{padding:52px 20px;text-align:center;background:var(--surface);border:1px dashed var(--border);border-radius:var(--radius-lg)}
.empty-icon,.empty-icon-svg{width:44px;height:44px;margin:0 auto 10px;color:var(--text3);opacity:.6;display:flex;align-items:center;justify-content:center}
.empty-icon svg,.empty-icon-svg svg{width:100%;height:100%}
.empty-text{font-size:14px;color:var(--text3)}
.loading-spinner{padding:28px 20px}
.alert{padding:12px 14px;border-radius:10px;border:1px solid var(--border);font-size:14px;font-weight:500}
.alert-success{background:var(--green-bg);border-color:#a7f3d0;color:var(--green)}
.ticket-status-banner{padding:14px 18px;border-radius:16px;margin-bottom:20px}
.status-text{font-size:15px}
.banner-meta{gap:12px;padding:10px 14px;border-radius:12px}
.priority-badge{padding:6px 14px !important;border-radius:9px !important;font-size:14px !important;letter-spacing:.4px !important}
.priority-低,.priority-中,.priority-高,.priority-紧急{min-width:46px !important;padding:6px 14px !important}
.priority-紧急{font-size:14px !important}
.banner-id{padding:7px 14px !important;border-radius:9px !important;font-size:15px !important;letter-spacing:.4px !important}
.ticket-detail-header h1{font-size:34px !important;line-height:1.15 !important;letter-spacing:-.015em}
.detail-meta-grid{margin-bottom:22px}
.description-box{margin-bottom:22px}
.preview-btn,.file-link,.attachment-chip{display:inline-flex;align-items:center;gap:6px;padding:5px 10px;background:var(--primary-light);border:1px solid #bfdbfe;border-radius:999px;font-size:12px;color:var(--primary);text-decoration:none;cursor:pointer;font-weight:500}
.preview-btn:hover,.file-link:hover,.attachment-chip:hover{background:#dbeafe;color:#1d4ed8}
.rename-btn{display:inline-flex;align-items:center;justify-content:center;width:24px;height:24px;border-radius:6px;color:var(--text3);cursor:pointer;transition:all .15s}
.rename-btn:hover{background:var(--surface2);color:var(--primary)}
.attachment-item{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding:8px 0}
.ticket-accept-alert{display:flex;align-items:center;justify-content:space-between;gap:14px;min-width:0;max-width:690px;flex:1 1 420px}
.ticket-accept-copy{display:flex;align-items:center;gap:8px;min-width:0}
.ticket-accept-icon{font-size:16px;line-height:1}
.ticket-accept-text{font-size:13px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ticket-accept-form{display:inline;flex:0 0 auto}
.loading-spinner-inline{display:none;text-align:center;padding:20px;color:#888}
.comment-section-icon,.comment-attach-icon{font-size:15px;line-height:1;color:var(--text2)}
.preview-image{max-width:100%;max-height:80vh}
.attachment-names{margin-top:8px}
.attachment-name-row{display:flex;align-items:center;gap:8px;margin-bottom:6px}
.attachment-name-input{flex:1;padding:6px 8px !important;font-size:13px !important}
.file-size-hint{font-size:12px;color:var(--text3);min-width:60px}
.rename-input{padding:4px 8px;border:1px solid var(--primary);border-radius:6px;font-size:12px;color:var(--text);width:150px;outline:none;background:var(--surface)}
/* 拖放上传区域 */
.drag-drop-zone{position:relative;border:2px dashed #cbd5e1;border-radius:10px;padding:20px 16px;text-align:center;background:#f8fafc;transition:border-color .2s,background-color .2s;cursor:pointer}
.drag-drop-zone:hover{border-color:#94a3b8;background:#f1f5f9}
.drag-drop-zone-active{border-color:var(--primary);background:#eff6ff}
.drag-drop-zone-active .drag-drop-hint{color:var(--primary)}
.drag-drop-zone input[type="file"]{position:absolute;top:0;left:0;width:100%;height:100%;opacity:0;cursor:pointer;z-index:2}
.drag-drop-hint{font-size:14px;color:var(--text2);margin-bottom:4px;display:flex;align-items:center;justify-content:center;gap:8px}
.drag-drop-hint-icon{font-size:24px;opacity:.5}
.drag-drop-sub{font-size:12px;color:var(--text3)}
/* 文件预览列表 */
.file-preview-list{display:flex;flex-direction:column;gap:6px;margin-top:10px}
.file-preview-item{display:flex;align-items:center;gap:8px;padding:7px 10px;background:var(--surface);border:1px solid var(--border);border-radius:8px;font-size:13px;position:relative;z-index:5}
.file-preview-item .file-name{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--text)}
.file-preview-item .file-size{font-size:11px;color:var(--text3);white-space:nowrap}
.file-delete-btn{flex:0 0 auto;width:24px;height:24px;border:none;border-radius:50%;background:#fee2e2;color:#dc2626;font-size:14px;cursor:pointer;display:flex;align-items:center;justify-content:center;line-height:1;transition:background .15s;position:relative;z-index:10}
.file-delete-btn:hover{background:#fecaca}
.image-thumb{width:36px;height:36px;border-radius:4px;object-fit:cover;border:1px solid var(--border);cursor:pointer;transition:transform .15s;flex:0 0 auto;position:relative;z-index:10}
.image-thumb:hover{transform:scale(1.1)}
/* 图片预览弹层 */
.image-preview-overlay{position:fixed;top:0;left:0;width:100%;height:100%;background:rgba(0,0,0,.65);z-index:9999;display:flex;align-items:center;justify-content:center;opacity:0;pointer-events:none;transition:opacity .25s}
.image-preview-overlay.active{opacity:1;pointer-events:auto}
.image-preview-overlay img{max-width:90vw;max-height:90vh;border-radius:8px;box-shadow:0 8px 32px rgba(0,0,0,.3)}
.image-preview-close{position:absolute;top:16px;right:16px;width:40px;height:40px;border:none;border-radius:50%;background:rgba(255,255,255,.2);color:#fff;font-size:22px;cursor:pointer;display:flex;align-items:center;justify-content:center}
.admin-two-column{display:grid;grid-template-columns:380px 1fr;gap:20px;align-items:start}
.card-body-padded{padding:20px}
.card-body-compact{padding:0}
.btn-block{width:100%}
.modal-md{width:480px}
.modal-lg{width:720px;max-width:calc(100vw - 32px)}
.modal-title{font-size:17px;font-weight:600;margin-bottom:20px;color:var(--text)}
.modal-title-danger{font-size:17px;font-weight:600;margin-bottom:12px;color:var(--red)}
.modal-actions{display:flex;gap:10px;justify-content:flex-end;margin-top:8px}
.modal-actions-spread{display:flex;gap:10px;justify-content:flex-end}
.pdf-export-modal-card{width:520px}.pdf-export-options{display:flex;flex-direction:column;gap:12px;margin:18px 0 8px}.pdf-export-option{display:flex;gap:12px;align-items:flex-start;padding:14px 16px;border:1px solid var(--border);border-radius:12px;background:var(--surface2);cursor:pointer}.pdf-export-option input{margin-top:3px}.pdf-export-option span{display:flex;flex-direction:column;gap:4px}.pdf-export-option strong{font-size:14px;color:var(--text)}.pdf-export-option small{font-size:12px;color:var(--text2);line-height:1.5}.pdf-export-progress-step{display:flex;flex-direction:column;gap:14px}.pdf-export-progress{height:10px;background:#edf1f7;border-radius:999px;overflow:hidden}.pdf-export-progress-bar{height:100%;width:0;background:linear-gradient(90deg,#2563eb,#60a5fa);transition:width .25s ease}.pdf-export-stage-list{display:flex;flex-direction:column;gap:8px}.pdf-export-stage{font-size:13px;color:var(--text3);padding-left:18px;position:relative}.pdf-export-stage::before{content:'';position:absolute;left:0;top:7px;width:8px;height:8px;border-radius:50%;background:#d7deea}.pdf-export-stage.active{color:var(--primary);font-weight:600}.pdf-export-stage.active::before{background:var(--primary)}.pdf-export-stage.done{color:var(--text2)}.pdf-export-stage.done::before{background:#22c55e}
.disabled-input{background:var(--surface2);color:var(--text3)}
.muted-dash{color:var(--text3)}
.inline-note{font-size:14px;color:var(--text2);margin-bottom:16px}
.ticket-transfer-list{border:1px solid var(--border);border-radius:var(--radius);max-height:280px;overflow-y:auto;overflow-x:hidden;background:var(--surface)}
.ticket-transfer-head{display:flex;align-items:center;padding:8px 14px;background:#fafbfc;border-bottom:1px solid var(--border);font-size:12px;font-weight:600;color:var(--text2);position:sticky;top:0;z-index:1}
.ticket-transfer-row{display:flex;align-items:center;padding:8px 14px;border-bottom:1px solid #f4f5f7;gap:10px}
.ticket-transfer-row-stacked{align-items:flex-start;flex-direction:column;gap:6px}
.ticket-transfer-title-group{display:flex;flex-direction:column;gap:4px;min-width:0;width:100%}
.ticket-transfer-title{flex:1;font-size:13px;color:var(--text);font-weight:600;word-break:break-word}
.ticket-transfer-meta{font-size:12px;color:var(--text2);word-break:break-word;line-height:1.45}
.ticket-transfer-select{width:auto;min-width:120px;padding:4px 8px;font-size:12px}
.ticket-transfer-empty{color:var(--text2);font-size:13px;padding:12px;background:var(--border2);border-radius:var(--radius)}
.bulk-ticket-action-panel{padding:12px;border:1px solid var(--border);border-radius:var(--radius);background:var(--surface2);margin-bottom:14px}.bulk-ticket-action-panel.hidden{display:none}.modal-actions-compact{justify-content:flex-start;margin:8px 0 10px}.ticket-decision-list{max-height:360px}.ticket-decision-row{align-items:flex-start;justify-content:space-between}.ticket-decision-controls{display:flex;align-items:center;gap:8px;flex-wrap:wrap;justify-content:flex-end}.ticket-decision-row-delete{background:#fff7ed}.ticket-receiver-select:disabled{background:var(--surface2);color:var(--text3)}
.selection-col{width:54px;text-align:center}
.user-management-table{table-layout:fixed;min-width:0}
.user-management-table .user-select-col{width:48px}
.user-management-table .user-username-col{width:30%}
.user-management-table .user-realname-col{width:24%}
.user-management-table .user-role-col{width:100px}
.user-management-table .user-operation-col{width:120px}
.user-management-table th,.user-management-table td{padding-left:10px;padding-right:10px;min-width:0}
.user-management-table th{min-width:0 !important}
.user-management-table .selection-col{padding-left:6px;padding-right:6px}
.user-table-responsive{overflow-x:hidden}
.user-primary-cell,.user-name-cell{display:flex;flex-direction:column;gap:2px;min-width:0}
.user-primary-text,.user-display-name{font-size:14px;font-weight:600;color:var(--text);line-height:1.35;word-break:break-word}
.user-secondary-meta{font-size:12px;color:var(--text3);line-height:1.3}
.user-actions-col{width:1%;white-space:nowrap}
.user-management-table .user-actions-group{justify-content:flex-start;flex-wrap:nowrap;gap:4px;min-width:0 !important}
.user-management-table .user-actions-group .btn{padding:4px 10px;font-size:12px;min-width:auto}
.user-management-table .user-protected-badge{padding:4px 8px;font-size:11px}
.user-protected-badge{display:inline-flex;align-items:center;justify-content:center;padding:5px 10px;border-radius:999px;background:#f8fafc;border:1px solid var(--border);font-size:12px;font-weight:600;color:var(--text2);white-space:nowrap}
.card-header-with-actions{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}
.card-header-main{display:flex;align-items:center;gap:10px;min-width:0}
.delete-user-list{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:12px}
.delete-user-chip{display:inline-flex;align-items:center;padding:6px 10px;border-radius:999px;background:var(--surface2);border:1px solid var(--border);font-size:12px;color:var(--text)}
.bulk-delete-warning-list{display:flex;flex-direction:column;gap:8px;margin:12px 0}
.bulk-delete-warning-item{padding:10px 12px;border-radius:10px;background:#fff7ed;border:1px solid #fdba74;color:#9a3412;font-size:13px;line-height:1.5}
.public-shell{max-width:1120px;margin:0 auto;padding:28px 20px 48px}
.public-header{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:20px}
.public-header-copy h2{margin:0 0 6px 0;font-size:22px;font-weight:700;color:var(--text)}
.public-header-copy h3{margin:0;font-size:16px;font-weight:500;color:var(--text2)}
.public-title-block{margin-bottom:16px}
.public-desc-block{margin-bottom:16px}
.public-meta-card,.public-section{background:var(--surface);border:1px solid var(--border);border-radius:16px;box-shadow:var(--shadow-sm)}
.public-meta-card{padding:20px;margin-bottom:20px}
.public-badges{display:flex;gap:10px;flex-wrap:wrap;align-items:center;margin-bottom:16px}
.public-created-at{font-size:13px;color:var(--text3)}
.public-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px;margin-bottom:16px}
.public-field-label{font-size:13px;color:var(--text3);margin:0 0 4px 0}
.public-field-value{font-size:14px;font-weight:500;margin:0;color:var(--text)}
.public-desc{background:var(--surface2);border-radius:10px;padding:12px;font-size:14px;line-height:1.6;color:var(--text)}
.public-attachments{display:flex;flex-wrap:wrap;gap:8px}
.public-section{padding:16px;margin-bottom:20px}
.public-section-title{margin:0 0 12px 0;font-size:15px;font-weight:600;color:var(--text)}
.public-empty{padding:20px 0;text-align:center;color:var(--text3)}
.public-empty svg{display:block;margin:0 auto 8px}
.public-item{background:var(--surface2);border-radius:10px;padding:12px;margin-bottom:8px;transition:all .2s}
.public-item-comment{border-left:3px solid var(--primary)}
.public-item-operation{border-left:3px solid #7c3aed}
.public-item-header{display:flex;justify-content:space-between;gap:10px;margin-bottom:6px}
.public-item-user{font-weight:600;font-size:13px}
.public-item-user-comment{color:var(--primary)}
.public-item-user-operation{color:#7c3aed}
.public-item-time{font-size:11px;color:var(--text3)}
.public-item-content{line-height:1.5;font-size:13px;color:var(--text)}
.public-item-action{font-weight:600;margin-bottom:3px;color:var(--text);font-size:13px}
.public-item-desc{color:var(--text2);line-height:1.4;font-size:12px}
.pagination-sm{display:flex;justify-content:center;gap:6px}
.pagination-sm .btn{padding:4px 10px;font-size:11px;margin:0}
.mobile-stack,.mobile-form,.mobile-actions,.mobile-tabs,.mobile-detail-grid,.mobile-detail-list,.mobile-detail-header,.mobile-detail-banner,.mobile-form-row{min-width:0}
.table-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.search-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
@media(max-width:768px){
  .table-responsive{margin:0 -4px}
  .user-management-table{table-layout:auto}
  .user-management-table .user-username-col,.user-management-table .user-realname-col,.user-management-table .user-role-col,.user-management-table .user-operation-col{width:auto}
  .data-table td.action-group,.table-actions.mobile-actions{flex-direction:column;align-items:stretch}
  .ticket-title-cell,.category-cell{max-width:none;white-space:normal;overflow:visible;text-overflow:clip}
  .user-primary-cell,.user-name-cell{gap:1px}
  .user-actions-group .btn,.user-actions-group .user-protected-badge{width:100%;text-align:center}
  .table-actions.mobile-actions .btn,.table-actions.mobile-actions .btn-accept{width:100%;text-align:center}
  .admin-two-column{grid-template-columns:1fr}
  .detail-meta-grid{grid-template-columns:1fr}
  .public-header{flex-direction:column}
  .detail-meta-grid.mobile-detail-grid,.ticket-detail .detail-row,.form-row.mobile-form-row,.form-row{grid-template-columns:1fr}
  .ticket-detail-header.mobile-detail-header{display:flex;flex-direction:column;gap:14px}
  .ticket-detail-heading{flex-direction:column;align-items:stretch;gap:12px}
  .btn-export-pdf-prominent{width:100%;justify-content:center}
  .ticket-status-banner.mobile-detail-banner{flex-direction:column;align-items:flex-start;gap:10px}
  .attachment-list.mobile-detail-list{display:flex;flex-direction:column;gap:10px}
}